Refund policy

REFUND POLICY 

Last Updated: July 8, 2026

At Undefyning Lynes, we want you to love what you ordered. If something isn't right, we'll make it right — no hassle, no runaround. We're a real, US-based team and we stand behind every order.

Not Happy? We Got You. You have 30 days from delivery to reach out if something isn't working for you. Just contact us and we'll figure it out together — whether that's store credit, an exchange, or another solution that works for you.

Store Credit Our preferred resolution is store credit — issued as a digital gift card with no expiration date. Use it whenever you're ready, on anything in the store.

Exchanges Want a different size, color, or style? We're happy to help. Exchanges are subject to availability. If the new item costs more, you'll pay the difference. If it costs less, we'll issue store credit for the difference.

Damaged or Wrong Item? If your order arrived damaged or we sent the wrong item, contact us within 7 days of delivery with your order number and a photo. We'll make it right immediately — no questions asked.

What We Can't Cover

• Items not contacted about within 30 days of delivery
• Final sale or clearance items marked "final sale"
• Hygiene-sensitive items (earrings, intimate apparel, swimwear, beauty products)
• Gift cards

How to Reach Us We're real people and we actually respond.

• Email: owner@undefyninglynes.com
• Phone: 667-252-6485
• Contact Page: undefyninglynes.com/pages/contact
• Response Time: Within 24–48 hours (business days)

Policy Changes We reserve the right to update this policy at any time. Changes will be posted on this page with an updated revision date.